Terms and Conditions - Careers in Sport Academy

TERMS AND CONDITIONS

CAREERS IN SPORT ACADEMY

TERMS AND CONDITIONS OF WEBSITE USE, DIGITAL RESOURCE LICENSING, SUBSCRIPTIONS, PRODUCTS AND SERVICES

Effective Date: 1 August 2026

Last Updated: 1 August 2026

Owned and operated by Careers In Ltd

Company Registration Number: 5699080

Registered in England and Wales

Registered Office: 8 Oaklands Close, Ascot, Berkshire, SL5 7NG

Website: https://careers-in-sport-academy.co.uk

Email: info@careers-in-sport.co.uk

IMPORTANT NOTICE

Please read these Terms and Conditions carefully before accessing the Careers in Sport Academy Website or purchasing any Products or Services. These Terms constitute a legally binding agreement between Careers In Ltd (trading as Careers in Sport Academy) and every Customer who accesses the Website, creates an Account, purchases Digital Resources, subscribes to a School Subscription, books a Workshop or otherwise uses any Products or Services provided by Careers in Sport Academy. By using the Website or purchasing any Products or Services you confirm that you have read, understood and agree to be legally bound by these Terms.

If you do not agree to these Terms you must not access the Website or purchase any Products or Services. Nothing within these Terms affects any statutory rights that cannot legally be excluded under the laws of England and Wales.

DOCUMENT INFORMATION

Document Title: Terms and Conditions of Website Use, Digital Resource Licensing, Subscriptions, Products and Services

Document Owner: Careers In Ltd trading as Careers in Sport Academy

Document Version: 1.0

Approved By: Directors of Careers In Ltd

Effective Date: August 2026

Review Date: Annually or as required by changes in legislation or business operations.

COPYRIGHT NOTICE

No part of this document may be copied, reproduced, distributed, transmitted, published, stored or otherwise used for any commercial purpose without the prior written permission of Careers in Sport Academy, except where such copying is required for personal reference or where permitted by applicable law.

These Terms and Conditions are protected by copyright and form part of the intellectual property of Careers in Sport Academy.

PURPOSE OF THIS DOCUMENT

The purpose of these Terms is to clearly define the contractual relationship between Careers in Sport Academy and its Customers.

These Terms explain the rights, responsibilities and obligations of both Careers in Sport Academy and its Customers in relation to the use of the Website, the purchase of Products and Services and the licensing of Digital Resources.

These Terms are designed to protect the intellectual property, educational resources, commercial interests and legal rights of Careers in Sport Academy whilst ensuring Customers understand how our Products and Services may be accessed and used.

These Terms also establish the contractual basis for all purchases made through the Website and should be read carefully before any order is placed.

WHO THESE TERMS APPLY TO

These Terms apply to all users of the Website and all Customers purchasing Products or Services from Careers in Sport Academy

PRODUCTS AND SERVICES COVERED BY THESE TERMS

Unless expressly stated otherwise, these Terms apply to every Product and Service supplied by Careers in Sport Academy

LEGAL STATUS OF THESE TERMS

These Terms constitute the entire agreement between Careers in Sport Academy and the Customer in relation to the use of the Website and the purchase or use of Products and Services unless a separate written agreement has been entered into between the parties.

Any purchase order, procurement terms or other documentation issued by a Customer shall not vary or replace these Terms unless expressly agreed in writing by an authorised representative of Careers in Sport Academy.

Electronic acceptance of these Terms, including acceptance by selecting a checkbox during the purchasing process, shall have the same legal effect as a handwritten signature.

RELATED DOCUMENTS

These Terms should be read together with the following Careers in Sport Academy policies where applicable:

Privacy Policy;
Cookie Policy;
Copyright and Licensing Policy;
Acceptable Use Policy;
Refund and Cancellation Policy;
Workshop Booking Terms;
Website Disclaimer;
Any Product-specific terms published on the Website.

Where more than one document applies, they shall collectively govern the relationship between Careers in Sport Academy and the Customer.

GOVERNING LAW

These Terms and any dispute or claim arising from them or their subject matter shall be governed exclusively by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms except where mandatory local consumer protection laws require otherwise.

PART I – PRELIMINARY PROVISIONS

ABOUT THESE TERMS

1.1 Formation of the Agreement

These Terms and Conditions (“Terms”) govern the contractual relationship between Careers In Ltd trading as Careers in Sport Academy (“Careers in Sport Academy”, “Careers in Sport”, “we”, “our” or “us”) and every Customer who accesses the Website, creates an Account, purchases a Product, subscribes to a Service or otherwise uses any Product or Service made available by Careers in Sport Academy.

A legally binding agreement (“Contract”) is formed between Careers in Sport Academy and the Customer when any of the following occurs:

an Account is created;
an Order is placed;
payment for a Product or Service is successfully processed;
a subscription is activated;
a Workshop booking is confirmed by Careers in Sport Academy;
the Customer accesses subscription-only content;
a Digital Resource is downloaded; or
the Customer otherwise uses any Product or Service supplied by Careers in Sport Academy.

Each Contract is subject to these Terms unless expressly agreed otherwise in writing by an authorised representative of Careers in Sport Academy.

1.2 Acceptance of these Terms

By using the Website, creating an Account or purchasing any Product or Service, the Customer confirms that they:

have read these Terms in full;
understand these Terms;
accept these Terms without qualification;
agree to comply with these Terms;
have the legal capacity to enter into a binding agreement; and
where acting on behalf of an organisation, have authority to bind that organisation to these Terms.

If the Customer does not agree to these Terms, they must immediately cease using the Website and must not purchase any Products or Services.

1.3 Electronic Acceptance

The Customer acknowledges that acceptance of these Terms by electronic means, including but not limited to selecting an acceptance checkbox during registration or checkout, shall constitute legally binding acceptance and shall have the same legal effect as a handwritten signature.

The Customer waives any right to dispute the validity or enforceability of these Terms solely because they were accepted electronically.

1.4 Entire Agreement

These Terms, together with any policies expressly incorporated within them, constitute the entire agreement between Careers in Sport Academy and the Customer regarding the use of the Website and the purchase or use of Products and Services.

The Customer acknowledges that they have not relied upon any statement, representation, warranty or promise not expressly contained within these Terms.

Nothing in this clause limits liability for fraudulent misrepresentation where liability cannot lawfully be excluded.

1.5 Contractual Priority

Where any inconsistency exists between these Terms and any purchase order, procurement document or other contractual document issued by a Customer, these Terms shall prevail unless Careers in Sport Academy has expressly agreed otherwise in writing.

The submission of a purchase order by a Customer shall be deemed acceptance of these Terms.

No terms or conditions supplied by a Customer shall apply unless expressly accepted in writing by Careers in Sport Academy.

1.6 Future Products and Services

Careers in Sport Academy continually develops new educational resources and services.

Unless expressly stated otherwise, these Terms shall automatically apply to all future Products, Services, subscriptions, digital content, workshops, consultancy services and Website functionality introduced after the Effective Date.

1.7 Business Customers

The majority of Products and Services supplied by Careers in Sport Academy are intended for use by educational organisations and professionals.

Where Products or Services are purchased by a school, academy, college, university, business, charity or other organisation, references within these Terms to “Customer” shall include that organisation together with its authorised employees and users.

1.8 International Customers

Careers in Sport Academy accepts Orders from Customers located outside the United Kingdom.

International Customers acknowledge that:

Products are supplied under the laws of England and Wales;
they are responsible for ensuring that use of the Products complies with local laws applicable within their jurisdiction;
Careers in Sport Academy does not warrant that Products satisfy curriculum requirements outside England unless expressly stated; and
any import duties, taxes or local charges shall remain the responsibility of the Customer where applicable.

1.9 No Partnership or Agency

Nothing contained within these Terms shall create any partnership, joint venture, employment relationship or agency between Careers in Sport Academy and the Customer.

The Customer shall not represent themselves as acting on behalf of Careers in Sport Academy unless expressly authorised in writing.

1.10 Good Faith

Both Careers in Sport Academy and the Customer agree to act in good faith when exercising their respective rights and obligations under these Terms.

Nothing within this clause shall require Careers in Sport Academy to act contrary to its legitimate commercial interests or to waive any legal rights.

SECTION 2 – DEFINITIONS AND INTERPRETATION

2.1 Definitions

In these Terms and Conditions, unless the context otherwise requires, the following words and expressions shall have the meanings set out below.

Account

An online customer account created through the Careers in Sport Academy Website which enables a Customer to purchase Products, manage subscriptions, access subscription content and view previous Orders.

Account Holder

The individual responsible for creating and administering an Account on behalf of themselves or the organisation they represent.

The Account Holder is responsible for ensuring that all information associated with the Account remains accurate and up to date.

Authorised User

A named member of staff employed or engaged by the Licensed School who has been granted permission to access a School Subscription.

Unless otherwise agreed in writing by Careers in Sport Academy, each School Subscription permits a maximum of three (3) Authorised Users.

Authorised Users may include:

Teachers;
Careers Leaders;
Senior Leadership Team members;
Teaching Assistants;
Support Staff;
Cover Supervisors;
School Administrators; or
Other employees authorised by the Licensed School.

Authorised Users must be employed or engaged solely by the Licensed School.

Business Day

Any day other than:

Saturday;
Sunday; or
a public or bank holiday in England.

Content

All information, materials and intellectual property made available through Careers in Sport Academy including, but not limited to:

lesson plans;
PowerPoint presentations;
worksheets;
assessment materials;
schemes of work;
documents;
templates;
graphics;
icons;
branding;
logos;
videos;
audio;
animations;
downloadable files;
website text;
images;
educational resources;
databases;
software;
digital designs;
layouts;
future educational resources; and
any other material supplied by Careers in Sport Academy.

Contract

The legally binding agreement formed between Careers in Sport Academy and the Customer following acceptance of these Terms.

Customer

Any individual, school, college, university, educational establishment, business, organisation, Multi Academy Trust or other entity that:

accesses the Website;
creates an Account;
purchases a Product;
purchases a Subscription;
books a Workshop;
or otherwise uses Careers in Sport Academy Products or Services.

Digital Resource

Any educational material supplied electronically by Careers in Sport Academy including but not limited to:

PDF documents;
Microsoft PowerPoint presentations;
Microsoft Word documents;
Microsoft Excel workbooks;
downloadable resources;
online teaching resources;
videos;
graphics;
templates;
assessment materials;
classroom activities;
worksheets;
posters;
display resources;
careers resources;
digital learning materials;
and future downloadable educational content.

Download

The electronic transfer of a Digital Resource from the Careers in Sport Academy Website to the Customer’s device.

Intellectual Property Rights

All rights relating to intellectual property anywhere in the world including, but not limited to:

copyright;
trademarks;
trade names;
logos;
designs;
database rights;
patents;
moral rights;
confidential information;
know-how;
trade secrets;
software;
educational methodologies;
branding;
written content;
graphics;
website design;
resource layouts;
and all other intellectual property rights whether registered or unregistered.

Licensed School

The individual educational establishment identified at the time of purchase.

Unless expressly agreed in writing:

one licence applies to one school only;
a licence may not be shared between separate schools;
every school within a Multi Academy Trust requires its own licence;
licences may not be transferred to another organisation.

For the avoidance of doubt, a licence does not automatically extend to:

another school;
another academy;
another college;
another campus;
another educational establishment;
another employer;
or another organisation.

Multi Academy Trust (MAT)

Any organisation operating or governing more than one educational establishment.

Unless expressly agreed otherwise in writing by Careers in Sport Academy, each individual school within a Multi Academy Trust must purchase its own licence or subscription.

One-Off Purchase

The purchase of an individual Digital Resource outside of a School Subscription.

A One-Off Purchase grants the Licensed School a perpetual, non-exclusive, non-transferable licence to use that specific Digital Resource in accordance with these Terms.

Ownership of the Intellectual Property Rights remains with Careers in Sport Academy at all times.

Order

Any request placed by a Customer to purchase a Product or Service through the Website.

An Order shall not be deemed accepted until confirmed by Careers in Sport Academy.

Product

Any digital or physical item made available for sale by Careers in Sport Academy including future Products introduced after the Effective Date.

School Subscription

An annual subscription purchased by a Licensed School providing online access to selected Digital Resources through the Careers in Sport Academy Website.

A School Subscription:

is valid for twelve (12) months unless otherwise stated;
renews automatically unless cancelled in accordance with these Terms;
permits a maximum of three (3) Authorised Users unless otherwise agreed;
grants access only during the active subscription period;
does not transfer ownership of any Digital Resource;
does not permit downloading of subscription-only resources unless expressly stated.

Services

Any service supplied by Careers in Sport Academy including:

workshops;
assemblies;
consultancy;
training;
professional development;
educational presentations;
online services;
subscription services;
and any future service offered by Careers in Sport Academy.

Support

Customer assistance provided by Careers in Sport Academy in relation to Products, Services or Website functionality.

Update

Any modification, revision, improvement or replacement made to a Product or Service.

Updates may include:

corrections;
improvements;
redesigned resources;
revised curriculum content;
amended lesson materials;
or replacement resources.

Website

The Careers in Sport Academy Website located at:

https://careers-in-sport-academy.co.uk

together with all associated webpages, portals, future domains, mobile applications and online platforms operated by Careers in Sport Academy.

Workshop

Any educational session delivered by Careers in Sport Academy including:

assemblies;
careers events;
conferences;
inset training;
CPD;
consultancy;
keynote presentations;
online training;
student workshops;
employer engagement activities.

Working Copy

A copy of a Digital Resource produced solely for internal educational use by the Licensed School in accordance with these Terms.

Working Copies remain subject to all licensing restrictions contained within this Agreement..

2.2 Interpretation

Unless the context otherwise requires:

words importing the singular include the plural and vice versa;
references to one gender include every gender;
references to legislation include all amendments, consolidations, replacements and re-enactments;
references to a person include individuals, companies, partnerships, charities, schools, educational establishments, government bodies and other organisations;
references to “including” or “includes” shall mean “including without limitation”;
headings are included for convenience only and shall not affect interpretation;
references to writing include electronic communications unless expressly stated otherwise;
references to a “day” mean a calendar day unless otherwise specified as a Business Day.

2.3 Priority of Interpretation

Where uncertainty exists regarding the interpretation of any provision of these Terms:

these Terms shall be interpreted to give effect to the commercial intention of the parties;
headings and examples are provided for guidance only and shall not limit the scope of any clause;
where any provision is held by a court of competent jurisdiction to be invalid, unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 3 – CUSTOMER ACCOUNTS AND ELIGIBILITY

3.1 Eligibility

To create an Account, purchase Products or Services, or subscribe to a School Subscription, you must:

be at least eighteen (18) years of age;
have the legal capacity to enter into a binding contract;
provide accurate and complete registration information;
comply with these Terms at all times; and
where acting on behalf of an organisation, have the authority to legally bind that organisation to these Terms.

Careers in Sport Academy reserves the right to refuse any application for an Account or Subscription where it reasonably believes these requirements have not been met.

3.2 Educational Organisations

Our Products and Services are designed primarily for educational use.

Customers may include, but are not limited to:

Primary Schools;
Secondary Schools;
Independent Schools;
Special Schools;
Alternative Provision Settings;
Multi Academy Trusts;
Colleges;
Sixth Form Colleges;
Universities;
Educational Consultants;
Businesses;
International Schools;
Charities;
Government Organisations; and
Individual Teachers.

Nothing in these Terms prevents an individual from purchasing Products for their own professional use, provided they comply with all licensing restrictions.

3.3 Creating an Account

An Account is required before purchasing Products or Services through the Website.

When creating an Account, the Customer agrees to:

provide true, complete and accurate information;
keep all Account information up to date;
ensure login credentials remain secure;
use an email address to which they have authorised access;
notify Careers in Sport Academy promptly if unauthorised access is suspected.

Providing false or misleading information during registration may result in immediate suspension or termination of the Account.

3.4 Account Responsibility

The Account Holder is responsible for all activity carried out using their Account.

This responsibility includes:

purchases;
downloads;
subscription access;
workshop bookings;
communications with Careers in Sport Academy; and
any activity undertaken using the Account credentials.

Careers in Sport Academy shall not be responsible for losses arising from unauthorised use where the Customer has failed to take reasonable steps to protect their login details.

3.5 Security of Login Details

Customers must keep usernames and passwords confidential.

Customers must not:

share passwords outside the Licensed School;
permit unauthorised individuals to access their Account;
create Accounts using another person’s identity;
allow another organisation to use their Account.

Where Careers in Sport Academy reasonably believes login credentials have been compromised, we may require passwords to be changed immediately.

3.6 School Accounts

Where an Account is created on behalf of a Licensed School:

the Account belongs to the Licensed School and not the individual member of staff;
Careers in Sport Academy may require evidence that the purchaser is authorised to act on behalf of the school;
access rights remain subject to the licence purchased;
the school remains responsible for ensuring all Authorised Users comply with these Terms.

3.7 Individual Teacher Accounts

Teachers purchasing Products independently remain personally responsible for complying with these Terms.

Where an individual teacher purchases Products without using school funds, the licence shall belong to that individual unless expressly transferred by Careers in Sport Academy in writing.

Such Products must not subsequently be shared with another school, employer or organisation.

3.8 School Subscriptions

Each School Subscription permits a maximum of three (3) named Authorised Users.

Authorised Users:

must be employed or formally engaged by the Licensed School;
must use their own login credentials;
must comply with these Terms.

The three permitted users may be changed where members of staff leave the Licensed School or where there is another legitimate operational reason.

Careers in Sport Academy reserves the right to request confirmation of Authorised Users where misuse is suspected.

3.9 One School Per Licence

Unless expressly agreed otherwise in writing, every School Subscription and every One-Off Purchase is licensed to one individual educational establishment only.

Separate licences are required for:

each academy within a Multi Academy Trust;
each independent school;
each college;
each university campus;
each educational establishment.

The following are not permitted under a single licence:

sharing resources across multiple schools;
permitting another school to access subscription content;
creating central resource libraries for multiple schools;
permitting staff employed by another school to use licensed resources.

3.10 Multi Academy Trusts

Where a Customer is a Multi Academy Trust, each individual school must hold its own licence unless Careers in Sport Academy has entered into a separate written agreement covering multiple schools.

The purchase of a licence by one school within a Multi Academy Trust does not grant rights to any other school within that Trust.

3.11 Changes to Authorised Users

The Licensed School may replace one or more Authorised Users where:

a member of staff leaves employment;
staff responsibilities change;
another legitimate operational reason exists.

Changes must be made through the Account administration process or by contacting Careers in Sport Academy.

Careers in Sport Academy may refuse excessive or suspicious changes where it reasonably believes the licence is being misused.

3.12 Staff Leaving Employment

Where an Authorised User leaves the Licensed School:

access to the Account must be removed without unreasonable delay;
any downloaded resources remain licensed to the Licensed School;
the departing member of staff acquires no ownership rights in those resources;
downloaded resources must not be taken to another employer.

A teacher moving to another school must obtain a new licence through that school or purchase their own Products where appropriate.

3.13 Monitoring and Compliance

To protect the integrity of our licensing arrangements, Careers in Sport Academy reserves the right to monitor reasonable indicators of account misuse, including unusual login activity, excessive access, or other patterns suggesting that an Account may be used contrary to these Terms.

Monitoring will be carried out in accordance with applicable data protection laws and our Privacy Policy.

Where we reasonably believe that a licence is being misused, we may:

request additional information from the Customer;
temporarily suspend access while the matter is investigated; or
take any action permitted under these Terms.

3.14 Suspension of Accounts

Careers in Sport Academy may suspend or restrict an Account immediately where it reasonably believes that:

these Terms have been breached;
copyright infringement has occurred;
resources have been shared outside the Licensed School;
false registration information has been provided;
payment has failed;
fraudulent activity is suspected;
unauthorised access has occurred;
continued access may prejudice the security or integrity of the Website or our Products.

Where appropriate, Careers in Sport Academy will explain the reason for the suspension and provide the Customer with an opportunity to respond.

3.15 Termination of Accounts

Customers may request closure of their Account at any time by contacting Careers in Sport Academy.

Closing an Account does not automatically cancel:

active subscriptions;
outstanding invoices;
workshop bookings; or
contractual obligations arising under these Terms.

Careers in Sport Academy may permanently terminate an Account where serious or repeated breaches of these Terms occur.

Termination shall not affect any accrued rights or obligations of either party.

SECTION 4 – ORDERS, PURCHASES AND FORMATION OF CONTRACTS

4.1 Placing an Order

Customers may place an Order for Products or Services through the Careers in Sport Academy Website using their registered Account.

By placing an Order, the Customer confirms that:

all information provided during the checkout process is complete, accurate and up to date;
they are authorised to make the purchase;
they have read and accepted these Terms and Conditions;
they understand the licence granted under the purchase; and
where purchasing on behalf of an organisation, they have authority to bind that organisation to these Terms.

Submitting an Order constitutes an offer by the Customer to purchase the relevant Product or Service. An Order does not constitute acceptance by Careers in Sport Academy.

4.2 Acceptance of an Order

An Order shall only be deemed accepted when Careers in Sport Academy:

confirms the Order electronically;
processes payment successfully;
grants access to the Product or Service; or
otherwise confirms acceptance in writing.

Until acceptance has occurred, Careers in Sport Academy reserves the right to refuse or cancel any Order without liability, including where:

payment cannot be authorised;
pricing errors have occurred;
technical issues affect availability;
fraud is suspected;
the Product has been withdrawn; or
the Customer is in breach of these Terms.

Where an Order is refused after payment has been taken, any payment received will be refunded using the original payment method.

4.3 Pricing

All prices displayed on the Website are shown in Pounds Sterling (£) unless otherwise stated.

Prices may be amended at any time without prior notice.

Any change in pricing shall not affect:

Products already purchased;
active Workshop bookings;
or existing Subscription periods that have already been paid for.

Revised prices shall apply only to future purchases and Subscription renewals.

4.4 Taxes and VAT

Prices displayed on the Website may be inclusive or exclusive of Value Added Tax (VAT), depending upon the applicable tax treatment.

Where VAT or other applicable taxes are chargeable, they shall be calculated and displayed during the checkout process.

Customers purchasing outside the United Kingdom are responsible for ensuring compliance with any local taxes, duties or import charges applicable within their jurisdiction.

4.5 Payment

Payment must be made in full before access to any Product or Service is provided unless Careers in Sport Academy has expressly agreed otherwise in writing.

Payments may be accepted through approved online payment providers made available on the Website.

Careers in Sport Academy reserves the right to change payment providers at any time.

Customers warrant that they are authorised to use the chosen payment method.

4.6 Payment Failure

Where payment:

fails;
is declined;
is reversed;
is disputed;
or becomes subject to a chargeback,

Careers in Sport Academy may:

suspend access to Products or Services;
suspend Subscription access;
cancel pending Orders;
recover any outstanding sums owed;
charge reasonable administrative costs where permitted by law; and
take any other lawful action necessary to recover unpaid amounts.

4.7 Digital Products

The majority of Products supplied by Careers in Sport Academy consist of digital educational resources.

Where a Product is supplied digitally:

delivery shall normally take place immediately following successful payment;
delivery is deemed complete once access has been granted or the Product becomes available for download;
Customers are responsible for ensuring they have suitable software and internet access to use the Product.

Careers in Sport Academy shall not be responsible for issues arising from the Customer’s own hardware, software, internet connection or security settings.

4.8 One-Off Purchases

A One-Off Purchase provides the Licensed School with a perpetual, non-exclusive, non-transferable licence to use the purchased Digital Resource in accordance with these Terms.

Unless expressly stated otherwise:

purchased Digital Resources may be downloaded;
purchased Digital Resources may be retained indefinitely by the Licensed School;
Intellectual Property Rights remain the property of Careers in Sport Academy.

One-Off Purchases do not provide access to subscription-only resources.

4.9 School Subscriptions

School Subscriptions provide temporary online access to selected Digital Resources available within the Careers in Sport Academy subscription library.

Unless expressly stated otherwise:

subscription resources remain accessible only while the Subscription is active;
subscription resources may not be downloaded;
access automatically ceases when the Subscription expires or is terminated;
subscription access is limited to the Licensed School and Authorised Users.

No ownership rights in any subscription content are transferred to the Customer.

4.10 Resource Availability

Careers in Sport Academy continually develops and updates its Products and Services.

Accordingly, we reserve the right to:

introduce new resources;
amend existing resources;
improve resources;
replace resources;
retire resources;
reorganise the Website;
modify subscription collections; and
discontinue Products or Services.

Such changes form part of the ongoing development of Careers in Sport Academy and shall not normally give rise to any entitlement to compensation or refund.

4.11 Errors and Corrections

Whilst Careers in Sport Academy makes every reasonable effort to ensure the accuracy of information published on the Website, errors may occasionally occur.

We reserve the right to correct at any time:

pricing errors;
typographical errors;
product descriptions;
technical specifications;
availability information;
images; and
other Website content.

Where a significant error affects an Order already placed, Careers in Sport Academy will notify the Customer and offer the option to proceed on the corrected terms or receive a full refund.

4.12 Promotions and Discounts

From time to time Careers in Sport Academy may offer promotional pricing, discount codes or special offers.

Unless expressly stated otherwise:

promotions cannot be applied retrospectively;
only one promotion may be used per Order;
promotions have no cash value;
promotions may be withdrawn at any time;
promotions cannot be transferred to another Customer.

Careers in Sport Academy reserves the right to cancel promotional offers where misuse or fraud is suspected.

4.13 Cancellation Before Acceptance

A Customer may request cancellation of an Order at any time before it has been accepted by Careers in Sport Academy.

Once an Order has been accepted and digital access has been provided, cancellation rights shall be governed by Section 8 (Cancellation and Refunds) of these Terms.

4.14 Contract Records

Careers in Sport Academy may retain records relating to Orders, invoices, payments, communications and contractual documentation for administrative, legal, accounting and regulatory purposes.

Such records may be used to:

administer Customer Accounts;
provide customer support;
resolve disputes;
investigate suspected misuse;
comply with legal obligations; and
enforce these Terms.

Records will be processed and retained in accordance with our Privacy Policy and applicable data protection legislation.

4.15 No Guarantee of Continuous Availability

Although Careers in Sport Academy aims to ensure that Products and Services remain available, we do not guarantee that every Product will remain permanently available.

Products may be withdrawn, updated, replaced or discontinued at any time.

Where a Product has been permanently purchased through a One-Off Purchase, the licence granted under these Terms shall continue in respect of the version supplied to the Licensed School.

Subscribers acknowledge that access is to an evolving library of resources, and that the content of that library may change during the subscription period.

SECTION 5 – SCHOOL SUBSCRIPTIONS

5.1 Overview of the School Subscription

The Careers in Sport Academy School Subscription provides the Licensed School with a limited, non-exclusive, non-transferable licence to access selected Digital Resources through the Careers in Sport Academy Website for the duration of the Subscription Period.

A School Subscription grants permission to access eligible subscription content only and does not transfer ownership of any Product, Content or Intellectual Property Rights.

Unless expressly stated otherwise, subscription resources remain accessible only whilst the Subscription remains active.

5.2 Subscription Period

Each School Subscription is valid for a period of twelve (12) months commencing on the date payment is successfully processed (“Subscription Period”).

Access shall automatically expire at the end of the Subscription Period unless renewed in accordance with these Terms.

5.3 Automatic Renewal

To ensure uninterrupted access to subscription resources, School Subscriptions renew automatically for successive twelve (12) month periods unless cancelled before the renewal date.

By purchasing a School Subscription, the Customer authorises Careers in Sport Academy to process payment for each renewal using the payment method associated with the Account, unless cancelled beforehand.

The renewal price shall be the price published by Careers in Sport Academy at the time of renewal unless otherwise agreed in writing.

5.4 Subscription Fees

Subscription fees are payable annually in advance.

Subscription fees are non-transferable and apply only to the Licensed School identified during purchase.

No refund or credit shall be provided for any unused portion of a Subscription unless required by law or expressly stated within these Terms.

5.5 Price Changes

Careers in Sport Academy reserves the right to revise subscription pricing from time to time.

Any increase in subscription fees shall only apply from the next renewal date.

Customers who have already paid for a Subscription shall continue to receive access at the price paid until the expiry of their current Subscription Period.

Price changes shall not affect active subscriptions already paid in full.

5.6 Access to Subscription Resources

An active School Subscription entitles the Licensed School to access eligible subscription resources made available within the Careers in Sport Academy online resource library.

Subscription access includes:

viewing resources;
using resources within lessons;
presenting resources to students;
adapting resources for internal educational use in accordance with these Terms.

Unless expressly stated otherwise, subscription resources:

may not be downloaded;
may not be permanently stored outside the Website;
may not be copied into external resource libraries;
remain accessible only through the Careers in Sport Academy Website.

5.7 Authorised Users

Each School Subscription includes access for a maximum of three (3) named Authorised Users.

Authorised Users must:

be employed or formally engaged by the Licensed School;
use their own login credentials;
maintain the confidentiality of their passwords;
comply with these Terms.

The Licensed School is responsible for ensuring all Authorised Users comply with these Terms.

5.8 Changes to Authorised Users

The Licensed School may replace an Authorised User where:

a member of staff leaves employment;
responsibilities change;
another legitimate operational requirement exists.

Careers in Sport Academy reserves the right to refuse excessive or suspicious changes where there is reasonable evidence that the Subscription is being shared beyond the Licensed School.

5.9 One School Licence

A School Subscription is licensed exclusively to the Licensed School identified during purchase.

Unless expressly agreed in writing:

subscriptions may not be shared with another school;
subscriptions may not be shared within a Multi Academy Trust;
subscriptions may not be shared between campuses operating as separate schools;
subscriptions may not be shared with another employer.

Every individual school requires its own Subscription.

5.10 Multi Academy Trusts

A Subscription purchased by one school within a Multi Academy Trust does not entitle any other school within that Trust to access subscription resources.

Where a Trust wishes to provide access across multiple schools, a separate licensing agreement must be entered into with Careers in Sport Academy.

5.11 Resource Library

The Careers in Sport Academy subscription library is a continually evolving collection of educational resources.

During the Subscription Period Careers in Sport Academy may:

publish new resources;
update existing resources;
replace resources;
improve resources;
withdraw resources;
reorganise categories;
amend resource titles;
modify resource formats.

Subscribers acknowledge that they are purchasing access to an evolving resource library rather than to any fixed catalogue of resources.

No guarantee is given that any particular resource will remain available throughout the Subscription Period.

5.12 Resource Withdrawal

Where Careers in Sport Academy considers it appropriate to remove a resource from the subscription library, it may do so without prior notice.

Reasons may include:

curriculum updates;
quality improvements;
copyright issues;
legal requirements;
replacement by improved content;
withdrawal of outdated materials.

Removal of individual resources shall not constitute a breach of these Terms.

5.13 Suspension of Subscription Access

Careers in Sport Academy may suspend Subscription access immediately where:

payment has failed;
these Terms have been breached;
copyright infringement is suspected;
subscription access has been shared outside the Licensed School;
fraudulent activity is suspected;
continued access presents a security risk.

Where reasonably practicable, Careers in Sport Academy will notify the Customer of the suspension and the reason for it.

5.14 Expiry of Subscription

Upon expiry or termination of a School Subscription:

online access to subscription resources shall cease immediately;
all login permissions relating to subscription content shall end;
no further access to subscription-only resources shall be permitted.

Expiry of a Subscription does not affect:

One-Off Purchases previously made;
perpetual licences granted under those purchases;
any obligations that survive termination under these Terms.

5.15 Cancellation of a Subscription

Customers may cancel a School Subscription within fourteen (14) days of the initial purchase, provided this is consistent with applicable consumer law and any statutory rights.

After the initial cancellation period, cancellation will prevent the Subscription from renewing at the end of the current Subscription Period but will not entitle the Customer to a refund for the remaining period already paid.

Cancellation does not take effect immediately. Customers shall continue to receive access until the end of the Subscription Period unless the Subscription is terminated earlier in accordance with these Terms.

5.16 No Transfer of Ownership

A School Subscription grants only a licence to access subscription resources.

The Customer does not acquire:

ownership of any Product;
ownership of any Digital Resource;
ownership of any Intellectual Property Rights;
ownership of any copyright.

All Intellectual Property Rights remain vested in Careers in Sport Academy.

5.17 Future Subscription Services

Careers in Sport Academy may introduce additional subscription tiers, pricing structures, features or services at any time.

Existing Subscribers shall not automatically be entitled to access new subscription products unless expressly stated by Careers in Sport Academy.

5.18 Right to Refuse Renewal

Careers in Sport Academy reserves the right not to renew a Subscription where:

the Customer has materially breached these Terms;
payment has repeatedly failed;
copyright infringement has occurred;
fraudulent activity is reasonably suspected; or
continuation of the Subscription would expose Careers in Sport Academy to legal, commercial or reputational risk.

Where reasonably practicable, Careers in Sport Academy will notify the Customer of such a decision before the Subscription expires.

SECTION 6 – DIGITAL RESOURCES AND LICENSING

6.1 Ownership of Digital Resources

All Products, Digital Resources and Content supplied by Careers in Sport Academy remain the exclusive property of Careers In Ltd unless expressly stated otherwise.

The purchase of a Product or Subscription grants the Customer a licence to use the relevant Content in accordance with these Terms.

No Product, Digital Resource or Subscription transfers ownership of any Intellectual Property Rights.

All copyright, trademarks, branding, graphics, educational methodologies, lesson structures, designs, written materials and other intellectual property remain vested in Careers In Ltd.

6.2 Nature of the Licence

Subject to compliance with these Terms, Careers in Sport Academy grants the Customer a:

limited;
non-exclusive;
non-transferable;
non-sublicensable;
revocable (where permitted by these Terms)

licence to use the purchased Products solely for the internal educational purposes of the Licensed School.

The licence granted does not constitute a sale of the underlying intellectual property.

6.3 One-Off Purchases

Where a Customer purchases an individual Digital Resource outside of a School Subscription, Careers in Sport Academy grants the Licensed School a perpetual licence to use that specific resource.

The licence:

applies only to the purchased resource;
applies only to the Licensed School;
survives expiry of any School Subscription;
remains subject to all restrictions contained within these Terms.

Ownership of the Digital Resource remains with Careers in Sport Academy.

6.4 School Subscription Resources

Resources accessed through a School Subscription are licensed only for the duration of the active Subscription Period.

Unless expressly stated otherwise:

subscription resources may not be downloaded;
subscription resources may not be permanently stored;
access ends immediately when the Subscription expires or is terminated.

No continuing right to access subscription resources exists after expiry.

6.5 Permitted Use

Subject to these Terms, the Licensed School may:

deliver lessons using the purchased resources;
present resources within classrooms;
print copies for students attending the Licensed School;
adapt lesson content to meet the needs of their students;
modify timings, activities and lesson delivery;
edit wording to improve accessibility;
integrate resources into internal schemes of work;
create reasonable working copies for classroom delivery.

All permitted adaptations remain subject to these Terms.

6.6 Adaptation of Resources

Careers in Sport Academy recognises that teachers regularly adapt teaching materials to meet the needs of their students.

Accordingly, Customers may modify the educational content of purchased resources for internal educational use within the Licensed School.

Examples include:

changing lesson timings;
adapting activities;
differentiating worksheets;
removing activities unsuitable for particular classes;
adding school-specific examples.

Such adaptations do not transfer ownership of the underlying resource.

6.7 Copyright Notices

Customers must not remove, obscure or alter:

copyright notices;
ownership statements;
licensing notices;
trademarks;
branding;
logos,

except where Careers in Sport Academy has expressly authorised such removal in writing.

Any adapted version of a resource shall remain subject to the copyright of Careers in Sport Academy.

6.8 Prohibited Uses

Unless Careers in Sport Academy has provided prior written permission, Customers must not:

sell any Product;
resell any Product;
redistribute any Product;
publish any Product online;
upload Products to publicly accessible websites;
upload Products to resource sharing platforms;
share Products with another school;
share Products within a Multi Academy Trust where separate licences have not been obtained;
sublicense Products;
rent Products;
commercially exploit Products;
remove copyright notices;
claim authorship of Products;
reproduce Products for commercial purposes;
create competing commercial resources derived from our Products;
incorporate substantial parts of our Products into another commercial publication.

6.9 Sharing Restrictions

Products purchased by the Licensed School may not be shared with:

another school;
another academy;
another campus operating under a separate licence;
another employer;
another educational consultant;
another training provider;
another organisation.

This restriction applies regardless of whether any payment is received.

6.10 Staff Leaving Employment

Where a member of staff leaves the Licensed School:

access to subscription resources must cease immediately;
downloaded resources remain licensed to the Licensed School;
resources may not be taken to another employer;
copied resources must not be retained by the departing member of staff.

A new employer must obtain its own licence.

6.11 Multi Academy Trusts

Unless Careers in Sport Academy has expressly entered into a Trust-wide licensing agreement, each school within a Multi Academy Trust requires its own licence.

A Trust licence purchased for one school shall not permit any other school within the Trust to use the Products.

6.12 AI and Machine Learning

Customers must not use any Product or Digital Resource supplied by Careers in Sport Academy:

to train any artificial intelligence or machine learning system;
to create datasets for AI training;
to generate competing educational resources using artificial intelligence;
to upload into any generative AI platform for the purpose of reproducing, analysing, extracting or recreating Careers in Sport Academy Products;
to develop automated teaching products derived from Careers in Sport Academy Content.

This restriction applies to all current and future artificial intelligence systems irrespective of their provider.

Nothing in this clause prevents the incidental processing of content by productivity tools where such processing is solely for the Customer’s internal educational use and does not involve training, redistribution or creation of competing products.

6.13 Digital Watermarking and Copyright Protection

Careers in Sport Academy reserves the right to include:

metadata;
embedded copyright information;
invisible identifiers;
digital watermarking;
licensing references;

within Products for the purpose of protecting its intellectual property.

Customers must not knowingly remove or interfere with such protections.

6.14 Copyright Infringement

Where Careers in Sport Academy reasonably believes that Products have been copied, shared or used in breach of these Terms, it may:

investigate the suspected infringement;
request information from the Customer;
suspend access to Products;
terminate licences;
seek compensation for losses suffered;
pursue any other remedies available under applicable law.

6.15 Reservation of Rights

Except for the limited licence expressly granted under these Terms, Careers in Sport Academy reserves all rights in and to its Products, Services and Intellectual Property.

No rights are granted by implication, estoppel or otherwise.

Any use not expressly permitted by these Terms requires the prior written consent of Careers in Sport Academy.

6.16 Survival of Licence Restrictions

The restrictions contained within this Section shall continue to apply after:

expiry of a Subscription;
termination of an Account;
cancellation of an Order;
completion of a Workshop;
or any other termination of the contractual relationship between the Customer and Careers in Sport Academy,

to the extent necessary to protect the Intellectual Property Rights of Careers in Sport Academy.

SECTION 7 – ACCEPTABLE USE OF THE WEBSITE AND SERVICES

7.1 Purpose

This Section sets out the standards of behaviour expected from all Customers when accessing the Website, using an Account, purchasing Products or Services, or otherwise interacting with Careers in Sport Academy.

The Customer agrees to use the Website lawfully, responsibly and in accordance with these Terms at all times.

7.2 Lawful Use

Customers must use the Website, Products and Services only for lawful purposes.

Customers must not use the Website or any Product or Service in any way that:

breaches any applicable law or regulation;
infringes the rights of another person or organisation;
is fraudulent, deceptive or misleading;
causes harm to Careers in Sport Academy, other Customers or third parties;
interferes with the operation or security of the Website.

7.3 Account Security

Customers are responsible for maintaining the confidentiality of their Account credentials.

Customers must:

keep passwords secure;
prevent unauthorised access;
notify Careers in Sport Academy immediately if login credentials are compromised;
ensure only Authorised Users access the Account.

Customers remain responsible for all activity carried out through their Account unless they have notified Careers in Sport Academy of unauthorised access without unreasonable delay.

7.4 Prohibited Activities

Customers must not directly or indirectly:

attempt to gain unauthorised access to any part of the Website;
interfere with Website security;
introduce malware, viruses or malicious software;
interfere with another Customer’s access;
use automated software to interact with the Website;
circumvent security measures;
exploit vulnerabilities;
perform penetration testing without written permission;
overload or disrupt the Website;
interfere with hosting infrastructure.

7.5 Automated Access

Customers must not use:

bots;
crawlers;
spiders;
scraping software;
automated downloading software;
indexing software;
harvesting tools;
artificial intelligence agents;
automated scripts;

to access, monitor, collect or reproduce Website content without the prior written permission of Careers in Sport Academy.

Reasonable access by recognised search engines for indexing publicly available pages is permitted.

7.6 Website Integrity

Customers must not interfere with the normal operation of the Website.

Examples include:

excessive automated requests;
attempts to bypass subscription controls;
manipulation of Website functionality;
interference with payment systems;
attempts to discover confidential system information.

7.7 Misrepresentation

Customers must not:

impersonate another person;
impersonate another school;
impersonate Careers in Sport Academy;
create false Accounts;
provide misleading registration information;
use another person’s Account.

7.8 Unauthorised Commercial Use

Unless expressly authorised in writing, Customers must not use Careers in Sport Academy Products or Services:

within another commercial product;
within paid consultancy;
within commercial teacher training;
within subscription websites;
within paid online courses;
within commercial resource libraries;
within franchised educational services.

Educational use within the Licensed School remains permitted under the licence granted by these Terms.

7.9 Reverse Engineering

Customers must not attempt to:

reverse engineer the Website;
decompile Website software;
discover source code;
bypass access controls;
recreate subscription functionality;
reproduce the Careers in Sport Academy platform.

Nothing in this clause limits any statutory rights that cannot lawfully be excluded.

7.10 Security Testing

Customers must not carry out:

vulnerability scanning;
penetration testing;
security assessments;
stress testing;
denial-of-service testing;

without the prior written consent of Careers in Sport Academy.

7.11 False Reviews and Reputation

Customers must not knowingly publish:

false statements;
misleading reviews;
fabricated complaints;
defamatory material;

about Careers in Sport Academy or its Products.

Nothing in this clause restricts the Customer’s right to provide honest opinions, fair reviews or lawful criticism.

7.12 Third-Party Rights

Customers must not use the Website in any manner that infringes the rights of any third party including:

copyright;
trademarks;
confidentiality;
privacy;
contractual rights;
intellectual property rights.

7.13 Website Availability

The Website is provided on an “as available” basis.

Whilst Careers in Sport Academy aims to provide continuous access, temporary interruptions may occur due to:

maintenance;
software updates;
security improvements;
hosting issues;
internet failures;
circumstances beyond our reasonable control.

Temporary interruptions shall not constitute a breach of these Terms.

SECTION 8 – PAYMENTS, BILLING, RENEWALS AND REFUNDS

8.1 General Payment Terms

All Products and Services supplied by Careers in Sport Academy must be paid for in full before access is granted unless otherwise agreed in writing by Careers in Sport Academy.

Payment shall be made using one of the payment methods made available through the Website.

Careers in Sport Academy reserves the right to amend or replace payment providers at any time without prior notice.

Customers warrant that they are authorised to use the payment method submitted during checkout.

8.2 Currency

Unless otherwise stated, all prices displayed on the Website are quoted in Pounds Sterling (£ GBP).

Where prices are displayed in another currency, the amount charged may vary due to exchange rate fluctuations or payment provider conversion charges.

Any currency conversion charges imposed by the Customer’s payment provider remain the responsibility of the Customer.

8.3 Taxes

Prices displayed on the Website may be subject to applicable taxes.

Where required by law, VAT or other applicable taxes shall be added during checkout.

International Customers remain responsible for any taxes, customs duties, import charges or other governmental fees applicable within their own jurisdiction.

8.4 Payment Authorisation

By submitting payment details, the Customer confirms that:

they are authorised to use the chosen payment method;
sufficient funds are available;
the payment information supplied is accurate;
Careers in Sport Academy may process the payment for the relevant Product or Service.

Providing false or fraudulent payment information constitutes a material breach of these Terms.

8.5 Subscription Billing

School Subscription fees are payable annually in advance.

Each Subscription covers a continuous twelve (12) month Subscription Period commencing on the date payment is successfully processed.

Subscription fees are payable regardless of the extent to which the Customer uses the subscription during the Subscription Period.

Failure to make full use of a Subscription does not entitle the Customer to any refund or credit.

8.6 Automatic Renewal

Unless cancelled in accordance with these Terms, School Subscriptions shall automatically renew for successive twelve (12) month periods.

The renewal payment shall be processed using the payment method associated with the Customer’s Account.

The Customer is responsible for ensuring that valid payment details remain available before the renewal date.

8.7 Renewal Pricing

Careers in Sport Academy reserves the right to amend Subscription pricing at any time.

Any revised pricing shall apply only from the Customer’s next renewal date.

Customers who have already paid for a Subscription shall continue to receive access for the remainder of the Subscription Period at the price already paid.

8.8 Cancellation of Auto-Renewal

Customers may cancel the automatic renewal of their School Subscription at any time through their Account or by contacting Careers in Sport Academy before the renewal payment is processed.

Cancellation of automatic renewal shall:

prevent future renewal payments;
not affect the current Subscription Period;
not entitle the Customer to a refund for any remaining portion of the current Subscription.

Following cancellation, access shall continue until the end of the Subscription Period.

8.9 Failed Payments

Where payment for a Subscription renewal cannot be successfully processed, Careers in Sport Academy may:

attempt to process payment again within a reasonable period;
notify the Customer of the failed payment;
temporarily suspend Subscription access;
terminate the Subscription if payment remains outstanding.

Access may be restored once payment has been successfully received.

8.10 One-Off Purchases

Payment for One-Off Purchases must be made in full before the Digital Resource becomes available.

Once payment has been successfully processed and the Product has been made available for download, the Customer shall receive the perpetual licence described in these Terms.

8.11 Digital Content

The majority of Products supplied by Careers in Sport Academy consist of digital content delivered electronically.

By purchasing Digital Resources or activating a Subscription, the Customer acknowledges that delivery may commence immediately following successful payment.

Where the Customer expressly requests or agrees to immediate access to digital content, they acknowledge that this may affect any statutory cancellation rights relating to digital content under applicable consumer protection legislation.

Nothing in these Terms limits any statutory rights that cannot lawfully be excluded.

8.12 Refund Policy

One-Off Purchases

Due to the nature of digital products, refunds are not normally available once a Digital Resource has been accessed or downloaded.

If a Customer believes a Product is defective, substantially different from its description, or has not been delivered correctly, they should contact Careers in Sport Academy promptly using the support details provided on the Website.

Careers in Sport Academy will investigate the issue and, where appropriate, may offer a replacement, repair, refund or other suitable remedy in accordance with applicable law.

School Subscriptions

Customers may cancel a new School Subscription within fourteen (14) days of purchase, subject to applicable law.

Where a Customer has requested immediate access to subscription content during that period, any refund entitlement may be reduced or affected in accordance with applicable consumer protection legislation.

Following expiry of the cancellation period, Subscription fees are non-refundable except where required by law.

Workshops

Workshop deposits are non-refundable unless Careers in Sport Academy agrees otherwise in writing.

Where a Workshop is cancelled by the Customer less than one (1) calendar month before the agreed delivery date, Careers in Sport Academy reserves the right to retain the deposit and recover any non-recoverable costs reasonably incurred.

Nothing in this clause affects any statutory rights that cannot lawfully be excluded.

8.13 Chargebacks

If a Customer initiates a chargeback or payment dispute without first contacting Careers in Sport Academy to seek resolution, Careers in Sport Academy reserves the right to:

suspend the Customer’s Account;
suspend access to Products and Services;
investigate the dispute;
recover any sums lawfully due;
refuse future Orders where appropriate.

This clause does not prevent the Customer from exercising any lawful rights available through their payment provider.

8.14 Promotional Offers

Discounts, promotional pricing and voucher codes:

may not be exchanged for cash;
may not be transferred;
may not be combined unless expressly stated;
may not be applied retrospectively.

Careers in Sport Academy reserves the right to withdraw promotional offers at any time.

8.15 Pricing Errors

Despite our best efforts, pricing errors may occasionally occur.

Where an obvious pricing error is identified before an Order is accepted, Careers in Sport Academy reserves the right to cancel the Order and offer the Customer the opportunity to purchase the Product at the correct price or receive a full refund.

SECTION 9 – WORKSHOPS, ASSEMBLIES AND EDUCATIONAL SERVICES

9.1 Scope

This Section applies to all educational services delivered by Careers in Sport Academy, including but not limited to:

Careers in Sport workshops;
student workshops;
primary and secondary assemblies;
careers events;
keynote presentations;
curriculum enrichment activities;
teacher CPD;
INSET training;
consultancy services;
conferences;
employer engagement activities;
virtual workshops;
online training sessions; and
any other educational service delivered by Careers in Sport Academy.

These Terms apply in addition to any individual booking confirmation or quotation issued by Careers in Sport Academy.

9.2 Booking Requests

Workshop bookings may be requested through the Website, by email or by any other method approved by Careers in Sport Academy.

A booking request does not constitute acceptance by Careers in Sport Academy.

A booking shall only become binding when Careers in Sport Academy has:

confirmed availability;
agreed the booking in writing;
and, where applicable, received any required deposit.

9.3 Quotations

Unless expressly stated otherwise:

quotations are provided without obligation;
quotations remain valid for thirty (30) calendar days from the date of issue;
Careers in Sport Academy reserves the right to withdraw or amend quotations before acceptance.

9.4 Deposits

Careers in Sport Academy reserves the right to require a deposit before confirming a booking.

Where a deposit is required:

the amount payable shall be specified in the quotation or booking confirmation;
the booking shall not be confirmed until the deposit has been received;
deposits shall form part of the overall booking fee.

9.5 Payment

Unless otherwise agreed in writing, the balance of all Workshop fees must be paid in accordance with the payment terms stated on the invoice or booking confirmation.

Failure to make payment may result in cancellation of the Workshop.

9.6 Travel Expenses

Unless expressly stated otherwise within the quotation:

travel expenses are additional to the Workshop fee;
mileage, parking, accommodation and other reasonable travel costs may be charged where applicable;
any anticipated travel costs shall normally be communicated before the booking is confirmed.

9.7 Venue Requirements

The Customer is responsible for providing a suitable venue for delivery of the Workshop.

Unless otherwise agreed, the venue must:

be safe and fit for purpose;
provide adequate space for the planned activities;
comply with all applicable health and safety requirements;
provide any facilities reasonably requested before the event.

Where Careers in Sport Academy reasonably considers that the venue is unsuitable or unsafe, we reserve the right to modify, postpone or terminate delivery.

9.8 Supervision of Students

The Customer remains responsible for the supervision, safeguarding and behaviour management of all students attending a Workshop.

At least one suitably authorised member of the Customer’s staff must remain present throughout the duration of the Workshop unless otherwise agreed in writing.

Careers in Sport Academy delivers educational content but does not assume responsibility for the overall supervision or discipline of students.

9.9 Safeguarding

Careers in Sport Academy is committed to maintaining appropriate safeguarding standards.

However, responsibility for safeguarding students during the Workshop remains with the Customer.

The Customer shall ensure that:

appropriate safeguarding procedures are in place;
designated safeguarding staff are available where required;
any relevant safeguarding information is communicated before the Workshop where appropriate.

9.10 Behaviour

The Customer is responsible for ensuring that participants behave appropriately throughout the Workshop.

Where behaviour presents a risk to safety or prevents effective delivery, Careers in Sport Academy reserves the right to:

pause the Workshop;
request assistance from school staff;
modify planned activities;
terminate the Workshop where reasonably necessary.

Termination under this clause shall not automatically entitle the Customer to any refund.

9.11 Equipment

Unless otherwise agreed, Careers in Sport Academy will provide the educational resources reasonably required to deliver the Workshop.

The Customer remains responsible for providing any venue equipment agreed in advance, including where applicable:

projection equipment;
audio equipment;
internet access;
tables;
chairs;
sports facilities; or
other agreed equipment.

9.12 Changes to Bookings

The Customer may request changes to:

dates;
times;
venues;
participant numbers;
delivery arrangements.

Careers in Sport Academy will use reasonable efforts to accommodate requested changes but cannot guarantee availability.

Additional charges may apply where changes increase the cost of delivery.

9.13 Cancellation by the Customer

Where the Customer wishes to cancel a confirmed Workshop:

notice should be provided as soon as reasonably practicable;
cancellations made more than one (1) calendar month before the scheduled delivery date may, at the discretion of Careers in Sport Academy, receive a refund of any sums paid excluding any non-recoverable costs already incurred;
cancellations made within one (1) calendar month of the scheduled delivery date may result in the loss of any deposit paid and/or payment of reasonable costs incurred by Careers in Sport Academy.

Nothing in this clause limits any rights that cannot lawfully be excluded.

9.14 Cancellation by Careers in Sport Academy

Careers in Sport Academy reserves the right to postpone or cancel a Workshop where reasonably necessary, including where:

illness affects the presenter;
travel disruption prevents attendance;
severe weather makes travel unsafe;
circumstances beyond our reasonable control prevent delivery;
safety concerns arise.

Where Careers in Sport Academy cancels a Workshop before delivery, the Customer may choose either:

a full refund of any fees paid for the Workshop; or
an alternative mutually agreed delivery date.

Careers in Sport Academy shall not be liable for any indirect or consequential losses arising from such cancellation.

9.15 Limitation of Educational Outcomes

Careers in Sport Academy will use reasonable skill and care in delivering Workshops.

However, we do not guarantee:

examination outcomes;
inspection outcomes;
Gatsby Benchmark achievement;
careers accreditation;
curriculum compliance;
behavioural improvements;
employment outcomes; or
any particular educational result.

Educational outcomes depend upon numerous factors beyond the control of Careers in Sport Academy.

9.16 Force Majeure

Neither party shall be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:

severe weather;
fire;
flood;
epidemic or pandemic;
industrial action;
government restrictions;
transport disruption;
failure of utilities;
acts of terrorism;
civil unrest; or
other unforeseen events.

Where reasonably practicable, both parties shall work together to rearrange the Workshop.

SECTION 10 – WEBSITE OPERATION, AVAILABILITY AND TECHNICAL SERVICES

10.1 Operation of the Website

Careers in Sport Academy provides the Website as an online platform through which Customers may:

create and manage Accounts;
purchase Products and Services;
access School Subscription content;
download eligible Digital Resources;
manage Subscriptions;
access customer support;
and obtain information relating to Careers in Sport Academy.

We will use reasonable skill and care in operating the Website but do not guarantee that the Website will always be available without interruption.

10.2 Availability

Careers in Sport Academy aims to make the Website available twenty-four (24) hours a day, seven (7) days a week.

However, uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur due to:

scheduled maintenance;
emergency maintenance;
software updates;
server upgrades;
hosting provider issues;
internet failures;
cyber security measures;
telecommunications failures;
utility failures;
or circumstances beyond our reasonable control.

Temporary interruptions shall not constitute a breach of these Terms.

10.3 Planned Maintenance

From time to time Careers in Sport Academy may temporarily suspend access to all or part of the Website in order to:

perform routine maintenance;
improve Website performance;
install updates;
introduce new functionality;
strengthen security;
correct software defects.

Where reasonably practicable, planned maintenance will be scheduled to minimise disruption.

10.4 Emergency Maintenance

Careers in Sport Academy reserves the right to suspend access to the Website immediately where emergency maintenance is reasonably required to:

protect Customer data;
maintain Website security;
prevent unauthorised access;
resolve technical faults;
protect the integrity of the Website;
comply with legal obligations.

Advance notice may not always be possible.

10.5 Software Updates

Careers in Sport Academy may update, modify or replace any part of the Website or its functionality at any time.

Updates may include:

performance improvements;
security enhancements;
user interface changes;
new features;
removal of obsolete functionality;
improvements to compatibility.

Customers acknowledge that updates may alter the appearance or operation of the Website.

10.6 Website Improvements

Careers in Sport Academy continually develops and improves its Products and Services.

Accordingly, we reserve the right to:

redesign the Website;
reorganise navigation;
amend resource categories;
introduce new subscription features;
remove outdated functionality;
improve accessibility;
enhance performance.

Such improvements form part of the normal operation of the Website.

10.7 Third-Party Services

The Website may rely upon third-party providers including, but not limited to:

payment gateways;
website hosting providers;
cloud storage providers;
email delivery services;
analytics providers;
content delivery networks;
security services.

Whilst Careers in Sport Academy selects reputable providers, we are not responsible for interruptions caused solely by third-party services beyond our reasonable control.

10.8 Compatibility

Customers are responsible for ensuring that they have suitable:

internet access;
web browser;
operating system;
software;
hardware;

to access the Website and Products.

Careers in Sport Academy does not guarantee compatibility with every device, browser or operating system.

10.9 Customer Responsibilities

Customers must take reasonable steps to ensure that:

their internet connection is suitable;
their software is up to date;
their devices are secure;
appropriate antivirus protection is maintained;
downloaded files are stored safely.

Careers in Sport Academy shall not be responsible for failures resulting from the Customer’s own equipment or systems.

10.10 Security

Careers in Sport Academy takes reasonable technical and organisational measures to protect the Website against unauthorised access, malicious attacks and data loss.

However, no online service can be guaranteed to be completely secure.

Customers acknowledge the inherent risks associated with internet communications and agree that use of the Website is at their own risk, except where liability cannot lawfully be excluded.

10.11 Cyber Incidents

Where Careers in Sport Academy reasonably believes that the Website has been affected by:

cyber attack;
malware;
ransomware;
data breach;
denial-of-service attack;
unauthorised access;
other security incident,

we may suspend access to all or part of the Website while appropriate investigations and remedial action are undertaken.

Our response will be proportionate and consistent with applicable legal obligations.

10.12 Website Content

Whilst Careers in Sport Academy makes reasonable efforts to ensure that Website content is accurate and up to date, we do not warrant that:

all information is free from error;
all content will remain permanently available;
every page will always reflect the latest curriculum developments.

Customers should contact Careers in Sport Academy if they identify any material error.

10.13 Links to Third-Party Websites

The Website may contain links to external websites operated by third parties.

Such links are provided for convenience only.

Careers in Sport Academy:

does not control those websites;
does not endorse their content unless expressly stated;
accepts no responsibility for their availability, security or content.

Customers access third-party websites entirely at their own risk.

10.14 Website Suspension

Careers in Sport Academy reserves the right to suspend access to all or part of the Website where reasonably necessary to:

maintain security;
investigate suspected misuse;
comply with legal obligations;
protect intellectual property;
prevent fraud;
maintain system integrity.

Where appropriate, affected Customers will be notified as soon as reasonably practicable.

10.15 Permanent Changes

Careers in Sport Academy may permanently:

redesign the Website;
change Website functionality;
introduce new subscription models;
discontinue obsolete services;
retire Products;
replace software platforms.

Where such changes materially affect existing Customers, reasonable notice will be provided where practicable.

10.16 Technical Support

Careers in Sport Academy will use reasonable endeavours to provide support for:

Account issues;
access difficulties;
download problems;
payment queries;
subscription enquiries.

Support is provided during normal business operations and response times may vary depending upon demand.

Submission of a support request does not guarantee immediate resolution.

10.17 No Guaranteed Availability

Except where required by law, Careers in Sport Academy does not guarantee:

uninterrupted Website access;
uninterrupted subscription access;
uninterrupted availability of Digital Resources;
uninterrupted operation of third-party services.

Temporary interruptions shall not entitle the Customer to compensation unless otherwise required by law.

10.18 Website Closure

If Careers in Sport Academy permanently ceases operation of the Website, we will use reasonable efforts to notify active Customers in advance where practicable.

For Customers who have made One-Off Purchases, the licence granted under these Terms will continue in respect of resources already lawfully downloaded.

For School Subscriptions, access to subscription content will cease if the subscription service is discontinued, subject to any applicable legal obligations and any commitments made to Customers at the time.

10.19 Reservation of Rights

Careers in Sport Academy reserves the right to modify, suspend or discontinue any aspect of the Website or Services where reasonably necessary for operational, technical, commercial or legal reasons.

Nothing in this Section limits any statutory rights that cannot lawfully be excluded.

SECTION 11 – PRIVACY, DATA PROTECTION AND CONFIDENTIALITY

11.1 Commitment to Privacy

Careers in Sport Academy is committed to protecting the privacy, confidentiality and security of all personal information entrusted to us.

We recognise the importance of safeguarding personal data and are committed to processing it fairly, lawfully and transparently in accordance with applicable data protection legislation.

Our collection, use, storage and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms and is available on our Website.

11.2 Compliance with Data Protection Legislation

Careers in Sport Academy will process personal data in accordance with all applicable data protection legislation, including, where applicable:

the UK General Data Protection Regulation (UK GDPR);
the Data Protection Act 2018;
the Privacy and Electronic Communications Regulations (PECR); and
any legislation replacing or amending the above.

Nothing within these Terms limits or excludes any statutory rights or obligations arising under applicable data protection legislation.

11.3 Information We May Collect

In connection with the operation of the Website and the supply of Products and Services, Careers in Sport Academy may collect information including, but not limited to:

name;
job title;
organisation name;
school or educational establishment;
postal address;
billing address;
email address;
telephone number;
Account information;
subscription information;
purchase history;
payment confirmations;
communications with Careers in Sport Academy;
Website usage information;
technical information relating to devices used to access the Website.

The categories of information collected may change from time to time where reasonably necessary to improve our Products or Services or to comply with legal obligations.

11.4 Accuracy of Information

Customers are responsible for ensuring that all information provided to Careers in Sport Academy is:

accurate;
complete;
current; and
not misleading.

Customers agree to update their Account information promptly where changes occur.

Careers in Sport Academy shall not be responsible for delays or issues arising from inaccurate information supplied by the Customer.

11.5 Customer Responsibilities

Where a Customer provides personal information relating to another individual, the Customer confirms that they have the necessary authority or other lawful basis to provide that information.

Customers remain responsible for ensuring their own use of Careers in Sport Academy Products and Services complies with all applicable data protection legislation.

11.6 Educational Organisations

Schools, colleges, universities, Multi Academy Trusts and other educational organisations remain responsible for ensuring that their own use of Careers in Sport Academy Products complies with applicable data protection legislation.

Unless expressly agreed otherwise, Careers in Sport Academy does not require Customers to upload pupil personal data in order to use our Products and Services.

Where a Customer chooses to adapt resources by incorporating personal information relating to pupils, staff or other individuals, responsibility for ensuring lawful processing remains solely with the Customer.

11.7 Payment Information

Payments made through the Website are processed using secure third-party payment providers.

Careers in Sport Academy does not intentionally store full payment card details on its own systems.

Customers acknowledge that payment transactions may be subject to the terms, privacy policies and security procedures of the relevant payment provider.

11.8 Communications

Careers in Sport Academy may communicate with Customers regarding:

Orders;
Account administration;
subscription renewals;
payment confirmations;
security notifications;
Product updates;
customer support;
service announcements;
legal notices.

These communications form part of the contractual relationship and may continue where reasonably necessary, even if a Customer has opted out of marketing communications.

11.9 Marketing Communications

Where permitted by applicable law, Careers in Sport Academy may send information regarding:

new Products;
educational resources;
workshops;
subscription services;
promotions;
newsletters;
company announcements.

Customers may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or by contacting Careers in Sport Academy.

Opting out of marketing communications does not affect communications necessary for the administration of an Account or Contract.

11.10 Cookies and Website Technologies

The Website uses cookies and similar technologies to:

enable Website functionality;
remember user preferences;
improve Website performance;
analyse Website usage;
maintain security;
enhance the Customer experience.

Further information regarding cookies is contained within our Cookie Policy.

11.11 Confidential Information

During the course of the relationship between Careers in Sport Academy and the Customer, either party may obtain information that is confidential in nature.

Confidential Information includes, but is not limited to:

commercial information;
unpublished Products;
pricing structures;
business strategies;
technical information;
customer information;
financial information;
account information;
proprietary educational methodologies;
unpublished educational resources.

Information shall not be regarded as Confidential Information where it:

is publicly available through no breach of these Terms;
was lawfully obtained from another source;
was already lawfully known by the receiving party;
is independently developed without reference to Confidential Information.

11.12 Confidentiality Obligations

Each party agrees that it shall:

keep Confidential Information secure;
use Confidential Information only for purposes connected with these Terms;
not disclose Confidential Information to any third party except where authorised by these Terms, required by law or with the prior written consent of the other party;
take reasonable steps to prevent unauthorised access to Confidential Information.

11.13 Disclosure Required by Law

Nothing within these Terms prevents either party from disclosing Confidential Information where disclosure is required:

by law;
by a court of competent jurisdiction;
by a regulatory authority;
by a governmental body exercising lawful powers.

Where legally permitted, the receiving party shall notify the other party before making such disclosure.

11.14 Security Measures

Careers in Sport Academy maintains reasonable technical and organisational measures designed to protect personal information and confidential business information against:

unauthorised access;
accidental loss;
destruction;
alteration;
disclosure;
misuse.

Whilst appropriate security measures are maintained, no internet-based system can be guaranteed to be completely secure.

11.15 Data Breaches

Where Careers in Sport Academy becomes aware of a personal data breach affecting personal information under our control, we will investigate the incident and respond in accordance with applicable legal obligations.

Where required by law, relevant supervisory authorities and affected individuals will be notified.

11.16 International Customers

Customers accessing the Website from outside the United Kingdom acknowledge that personal information may be processed within the United Kingdom and, where necessary, in other jurisdictions used by Careers in Sport Academy or its service providers.

Where international transfers of personal information occur, Careers in Sport Academy will take appropriate measures to protect such information where required by applicable law.

11.17 Data Retention

Careers in Sport Academy retains personal information only for as long as reasonably necessary to:

fulfil contractual obligations;
provide Products and Services;
administer Accounts;
comply with legal obligations;
resolve disputes;
protect legal rights;
maintain business records.

Further information regarding retention periods is available within our Privacy Policy.

11.18 Sharing Information with Third Parties

Careers in Sport Academy may share personal information with carefully selected third parties where it is reasonably necessary to:

process payments;
provide, maintain or improve our Products or Services;
administer Subscriptions and Customer Accounts;
provide customer support;
deliver Workshops or Services;
host or maintain the Website;
undertake analytics or business administration;
comply with legal or regulatory obligations;
protect the rights, property or safety of Careers in Sport Academy, our Customers or others.

We may also share personal information with trusted commercial partners where this is consistent with our Privacy Policy and applicable data protection legislation, including for the purpose of providing complementary educational products, services or opportunities that may be of legitimate interest to our Customers.

Careers in Sport Academy may, from time to time, send Customers information about carefully selected third-party products, services, events or opportunities that we believe may be of interest. Such communications will be sent by Careers in Sport Academy unless otherwise notified. We do not sell Customers’ personal information to third parties.

11.19 Privacy Policy

The Careers in Sport Academy Privacy Policy forms part of these Terms.

Customers acknowledge that they have had the opportunity to read the Privacy Policy before creating an Account or purchasing Products or Services.

Where there is any inconsistency between these Terms and the Privacy Policy regarding the processing of personal information, the Privacy Policy shall prevail to the extent of that inconsistency.

11.20 Survival

The obligations relating to confidentiality contained within this Section shall continue following:

completion of a Workshop;
expiry of a Subscription;
cancellation of an Account;
termination of these Terms; or
any other termination of the contractual relationship,

for so long as the Confidential Information remains confidential or until disclosure is required by law.

11.21 Reservation of Rights

Nothing within this Section limits the rights or obligations of Careers in Sport Academy under applicable data protection legislation.

Careers in Sport Academy reserves the right to amend its privacy practices and associated policies where reasonably necessary to reflect changes in legislation, regulatory guidance, business operations or technological developments. Where such changes materially affect the processing of personal information, the updated Privacy Policy will be published on the Website.

SECTION 12 – EDUCATIONAL CONTENT, WARRANTIES AND DISCLAIMERS

12.1 Educational Purpose

The Products and Services supplied by Careers in Sport Academy are designed to support teaching, learning, careers education and professional development.

Our Products and Services are intended to assist educational professionals in delivering high-quality educational experiences but are not intended to replace the professional judgement, expertise or responsibilities of teachers, school leaders or other education professionals.

Customers remain solely responsible for determining whether any Product or Service is appropriate for their own educational setting and learners.

12.2 Professional Judgement

The Customer acknowledges that educational practice requires the exercise of professional judgement.

Careers in Sport Academy does not supervise or control the manner in which Products or Services are delivered within a school or other educational setting.

The Customer remains responsible for:

lesson planning;
curriculum implementation;
safeguarding;
behaviour management;
differentiation;
assessment;
health and safety;
compliance with statutory requirements;
ensuring activities are appropriate for their learners.

12.3 Educational Accuracy

Careers in Sport Academy uses reasonable skill, care and professional expertise when creating Products and Services.

Whilst every reasonable effort is made to ensure educational content is accurate at the time of publication, we do not warrant that every Product will be:

completely free from error;
suitable for every educational context;
suitable for every curriculum;
suitable for every learner;
continuously up to date following legislative or curriculum changes.

Educational guidance, specifications and best practice may change over time.

Customers should ensure they are using the most appropriate version of any Product for their circumstances.

12.4 Curriculum Changes

Educational qualifications, specifications, statutory guidance, careers frameworks and curriculum requirements may change.

Careers in Sport Academy reserves the right to amend, replace or withdraw Products where reasonably necessary to reflect such changes.

Customers remain responsible for ensuring that resources continue to meet the requirements of the curriculum, examination board or educational framework applicable to their own setting.

12.5 No Guaranteed Educational Outcomes

Whilst Careers in Sport Academy aims to produce high-quality educational resources, we do not guarantee that use of any Product or Service will result in:

improved examination results;
improved inspection outcomes;
improved attendance;
improved behaviour;
improved student engagement;
achievement of Gatsby Benchmarks;
compliance with Ofsted expectations;
improved school performance;
improved teaching quality;
improved employment outcomes;
improved student destinations; or
any other specific educational outcome.

Educational outcomes depend upon numerous factors outside the control of Careers in Sport Academy.

12.6 Careers Information

Where Products include careers information, labour market information, progression pathways or employment-related guidance, such information is provided for general educational purposes only.

Careers information may change over time as a result of changes within industry, education, legislation or employment markets.

Customers should verify information where current accuracy is essential.

12.7 External Information

Some Products may refer to:

employers;
universities;
colleges;
apprenticeship providers;
governing bodies;
examination boards;
charities;
government organisations;
external websites.

Such references are provided for educational purposes only.

Unless expressly stated otherwise, Careers in Sport Academy does not endorse or guarantee the Products, Services or information provided by any third party.

12.8 Third-Party Resources

Where Products contain links to external websites or third-party resources, Careers in Sport Academy accepts no responsibility for:

their availability;
their accuracy;
their content;
their security;
their accessibility;
their continued operation.

Customers access third-party resources at their own risk.

12.9 Resource Adaptation

Customers are encouraged to adapt Products where appropriate to meet the needs of their learners.

Once a Product has been adapted by the Customer, Careers in Sport Academy accepts no responsibility for any changes made by the Customer or for any consequences arising from those modifications.

12.10 Accessibility

Careers in Sport Academy aims to design Products that are accessible to a wide range of users.

However, we do not warrant that every Product will be suitable for every learner, disability, educational need, language or accessibility requirement.

Customers remain responsible for making any reasonable adaptations required for their own learners.

12.11 Health and Safety

Where Products include practical activities, physical activities, workshops or demonstrations, Customers remain responsible for:

carrying out appropriate risk assessments;
ensuring suitable supervision;
ensuring activities are safe;
ensuring participants are medically fit where appropriate;
complying with all applicable health and safety legislation and school policies.

Careers in Sport Academy accepts no responsibility for injuries or losses arising from the manner in which activities are implemented by the Customer.

12.12 Website Information

Information published on the Website is provided for general guidance only.

Whilst Careers in Sport Academy endeavours to ensure Website content is accurate and up to date, we do not guarantee that all information will remain current or free from error.

We reserve the right to correct errors, omissions or inaccuracies at any time without prior notice.

12.13 No Professional Advice

Nothing contained within our Products, Services or Website constitutes:

legal advice;
financial advice;
safeguarding advice;
employment advice;
medical advice;
tax advice;
regulatory advice; or
any other form of professional advice.

Customers should seek independent professional advice where appropriate.

12.14 No Warranty

Except where expressly stated within these Terms or required by law, all Products and Services are supplied “as is” and “as available.”

To the fullest extent permitted by law, Careers in Sport Academy excludes all warranties, representations and conditions, whether express or implied, including any implied warranties of:

merchantability;
satisfactory quality;
fitness for a particular purpose; and
non-infringement,

except where such warranties cannot lawfully be excluded.

Nothing in this clause limits the Customer’s statutory rights in relation to digital content or services where those rights cannot legally be excluded.

12.15 Customer Responsibility

The Customer remains responsible for ensuring that:

Products are appropriate for their intended use;
resources are reviewed before delivery;
activities are delivered safely;
learners are appropriately supervised;
applicable laws and school policies are followed;
staff exercise professional judgement when using Careers in Sport Academy Products.

12.16 Reservation of Rights

Careers in Sport Academy reserves the right to:

amend educational content;
improve Products;
update guidance;
replace resources;
correct errors;
withdraw obsolete materials;

where reasonably necessary to maintain the quality and relevance of our Products and Services.

Such updates shall not constitute a breach of these Terms.

SECTION 13 – LIMITATION OF LIABILITY AND INDEMNITY

13.1 Application

This Section sets out the extent of Careers in Sport Academy’s liability arising out of or in connection with:

these Terms;
the Website;
any Product;
any Service;
any School Subscription;
any Workshop;
any Digital Resource;
and any Contract between Careers in Sport Academy and the Customer.

Nothing within this Section excludes or limits any liability which cannot lawfully be excluded or limited under the laws of England and Wales.

13.2 Standard of Care

Careers in Sport Academy shall exercise reasonable skill and care in the creation and supply of its Products and Services.

Except where expressly stated within these Terms, Careers in Sport Academy does not warrant that its Products or Services will satisfy every Customer’s particular requirements or objectives.

13.3 Customer Responsibility

The Customer acknowledges that responsibility for implementing Products and Services rests entirely with the Customer.

Accordingly, the Customer remains responsible for:

curriculum planning;
lesson delivery;
safeguarding;
supervision of pupils;
risk assessment;
assessment decisions;
examination preparation;
compliance with statutory guidance;
compliance with school policies;
professional judgement.

13.4 No Liability for Educational Outcomes

To the fullest extent permitted by law, Careers in Sport Academy shall not be liable for any loss, damage or claim arising solely because a Customer or learner does not achieve a particular educational outcome.

This includes, but is not limited to:

examination grades;
coursework results;
inspection outcomes;
Gatsby Benchmark achievement;
school improvement;
teaching performance;
learner destinations;
university admissions;
apprenticeship outcomes;
employment opportunities.

Educational outcomes are influenced by numerous factors beyond the reasonable control of Careers in Sport Academy.

13.5 Indirect and Consequential Loss

To the fullest extent permitted by law, Careers in Sport Academy shall not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with these Terms, including but not limited to:

loss of profits;
loss of revenue;
loss of anticipated savings;
loss of goodwill;
loss of business opportunity;
business interruption;
reputational damage;
loss of contracts;
loss of data where such loss does not arise from our breach of applicable law.

13.6 Website Availability

Careers in Sport Academy shall not be liable for temporary interruptions to the Website or Services caused by:

maintenance;
software updates;
internet failures;
telecommunications failures;
cyber incidents;
third-party service providers;
hosting providers;
events beyond our reasonable control.

13.7 Third-Party Services

Where Products or Services interact with or rely upon third-party providers, Careers in Sport Academy shall not be liable for failures, delays or losses caused solely by those third parties.

This includes, but is not limited to:

payment providers;
website hosting providers;
cloud service providers;
email delivery providers;
analytics providers;
telecommunications providers.

13.8 Customer Equipment

Careers in Sport Academy accepts no responsibility for issues arising from the Customer’s own:

devices;
internet connection;
software;
operating system;
network configuration;
security settings.

Customers remain responsible for ensuring that their systems are suitable for accessing Careers in Sport Academy Products and Services.

13.9 Customer Modifications

Where a Customer edits, adapts, modifies or combines Careers in Sport Academy resources with other materials, Careers in Sport Academy accepts no responsibility for the modified version or for any consequences arising from those modifications.

13.10 Customer Misuse

Careers in Sport Academy shall not be liable for any loss arising from:

use contrary to these Terms;
unauthorised sharing;
copyright infringement by the Customer;
misuse of Products;
failure to follow guidance;
use outside the Licensed School.

13.11 Maximum Liability

Subject to Clause 13.1, Careers in Sport Academy’s total aggregate liability arising under or in connection with any Contract shall not exceed the total amount actually paid by the Customer to Careers in Sport Academy for the specific Product or Service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.

Where the claim relates solely to a One-Off Purchase, Careers in Sport Academy’s maximum liability shall not exceed the purchase price paid for that Product.

Nothing in this clause affects liability that cannot lawfully be limited.

13.12 Matters We Do Not Exclude

Nothing within these Terms excludes or limits liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
any liability that cannot lawfully be excluded or limited under applicable law.

13.13 Customer Indemnity

The Customer agrees to indemnify and keep indemnified Careers in Sport Academy, its directors, employees, contractors and representatives against any reasonable losses, liabilities, damages, claims, costs or expenses (including reasonable legal costs) arising directly from:

the Customer’s breach of these Terms;
infringement of Intellectual Property Rights by the Customer;
unlawful use of Products or Services;
unauthorised sharing of Digital Resources;
misuse of the Website;
negligent or unlawful acts or omissions of the Customer;
claims brought by third parties resulting from the Customer’s breach of these Terms.

This indemnity applies only to the extent permitted by applicable law.

SECTION 14 – COMPLAINTS, DISPUTES AND DISPUTE RESOLUTION

14.1 Commitment to Resolving Disputes

Careers in Sport Academy values its relationships with Customers and is committed to resolving complaints, concerns and disputes fairly, promptly and professionally.

Before commencing formal legal proceedings, both parties agree to make reasonable efforts to resolve any dispute through constructive communication in accordance with this Section.

Nothing in this Section prevents either party from taking immediate legal action where such action is reasonably necessary to protect its legal rights, Intellectual Property Rights or confidential information.

14.2 Customer Complaints

If a Customer is dissatisfied with any Product, Service or aspect of the Website, they should notify Careers in Sport Academy as soon as reasonably practicable.

Complaints should include, where possible:

the Customer’s name and organisation;
Account details;
the relevant Order or Subscription reference;
a clear description of the issue;
any supporting information or evidence; and
the outcome the Customer is seeking.

Complaints should be submitted using the contact details published on the Careers in Sport Academy Website.

14.3 Investigation of Complaints

Upon receiving a complaint, Careers in Sport Academy will:

acknowledge receipt within a reasonable period where practicable;
investigate the matter fairly and objectively;
request any additional information reasonably required to investigate the complaint;
provide a response within a reasonable timeframe, taking into account the complexity of the matter.

Where a complaint requires additional investigation, Careers in Sport Academy will endeavour to keep the Customer informed of progress.

14.4 Cooperation

The Customer agrees to cooperate reasonably with Careers in Sport Academy during the investigation of any complaint or dispute.

Both parties shall provide such information and documentation as is reasonably necessary to enable the matter to be investigated and resolved.

Failure to cooperate may delay the investigation or resolution of the complaint.

14.5 Informal Resolution

Where reasonably possible, the parties agree to attempt to resolve any dispute through informal discussions before commencing formal legal proceedings.

Either party may propose meetings, telephone discussions or written correspondence to facilitate a mutually acceptable resolution.

Nothing in this clause requires either party to accept a proposed settlement.

14.6 Technical and Administrative Errors

Where a complaint arises due to:

technical issues;
administrative errors;
billing errors;
subscription access issues;
download problems; or
similar operational matters,

Careers in Sport Academy will use reasonable endeavours to investigate the issue promptly and, where appropriate, provide a suitable remedy.

Suitable remedies may include:

correcting the error;
restoring access;
replacing a Product;
issuing a refund where appropriate;
providing an alternative solution.

14.7 Intellectual Property Disputes

Where Careers in Sport Academy reasonably believes that a dispute concerns unauthorised use of its Intellectual Property, it reserves the right to:

investigate the alleged infringement;
request information from the Customer;
request removal of allegedly infringing material;
temporarily suspend access to affected Products or Services where reasonably necessary;
take any lawful action available to protect its Intellectual Property Rights.

Nothing in this clause limits the rights of either party to seek appropriate legal remedies where necessary.

14.8 Third-Party Claims

If a Customer becomes aware of any claim, allegation or legal issue relating to Careers in Sport Academy Products or Services which may reasonably affect Careers in Sport Academy, the Customer agrees to notify Careers in Sport Academy as soon as reasonably practicable.

Likewise, Careers in Sport Academy will notify the Customer where a third-party claim may materially affect the Customer’s use of a Product or Service.

SECTION 15 – GENERAL LEGAL PROVISIONS

15.1 Entire Agreement

These Terms and Conditions, together with any documents expressly incorporated by reference, including but not limited to the Privacy Policy, Cookie Policy, Refund and Cancellation Policy and any Product or Service-specific terms published by Careers in Sport Academy, constitute the entire agreement between Careers in Sport Academy and the Customer in relation to the Website, Products and Services.

These Terms supersede and replace all previous discussions, negotiations, understandings, representations and agreements relating to the subject matter of these Terms, whether written or oral.

The Customer acknowledges that, in entering into these Terms, they have not relied upon any statement, representation, assurance or warranty that is not expressly set out within these Terms.

Nothing in this clause excludes liability for fraudulent misrepresentation or any other liability which cannot lawfully be excluded.

15.2 Changes to these Terms

Careers in Sport Academy reserves the right to amend, update or replace these Terms from time to time where reasonably necessary, including but not limited to where changes are required:

to comply with applicable law or regulation;
to reflect changes to our Products or Services;
to improve the clarity or operation of these Terms;
to respond to changes in technology or business practices;
to protect our legitimate business interests.

The most current version of these Terms will always be published on the Website.

Where changes materially affect existing Customers, Careers in Sport Academy will take reasonable steps to notify them before the changes take effect. Continued use of the Website or Services after the effective date of the revised Terms constitutes acceptance of those revised Terms.

Changes will not retrospectively affect rights or obligations that arose before the revised Terms came into effect unless required by law.

15.3 Assignment and Transfer

The Customer may not assign, transfer, sub-license, novate or otherwise dispose of any rights or obligations arising under these Terms without the prior written consent of Careers in Sport Academy.

Careers in Sport Academy may assign, transfer, novate or subcontract any of its rights or obligations under these Terms in connection with:

a business sale;
merger;
acquisition;
corporate restructuring;
transfer of assets; or
any other legitimate commercial arrangement,

provided that such transfer does not materially reduce the Customer’s rights under these Terms.

15.4 Third Party Rights

A person who is not a party to these Terms shall have no right to enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 1999, except where these Terms expressly provide otherwise.

The rights of the parties to vary or terminate these Terms shall not require the consent of any third party.

15.5 Severability

If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision shall, to the extent required, be deemed severed from these Terms.

The remaining provisions shall continue in full force and effect.

Where possible, any invalid provision shall be interpreted or modified so as to give effect as closely as possible to the original commercial intention of the parties while remaining legally enforceable.

15.6 No Waiver

Failure or delay by Careers in Sport Academy to exercise any right, remedy or power under these Terms shall not constitute a waiver of that right, remedy or power.

Any waiver shall only be effective if:

made expressly;
recorded in writing; and
signed or otherwise authorised by Careers in Sport Academy.

A waiver relating to one breach shall not constitute a waiver of any subsequent breach.

15.7 Notices

Any notice required under these Terms shall be made in writing.

Notices to Careers in Sport Academy should be sent using the contact details published on the Website or any updated contact details notified to Customers.

Notices to Customers may be sent:

by email;
through the Customer’s Account;
by post;
or by any other reasonable method of communication.

Unless evidence to the contrary exists, notices shall be deemed received:

immediately where delivered through the Customer Account;
at the time of successful transmission where sent by email, provided no delivery failure notification is received;
two (2) Business Days after posting within the United Kingdom by first-class post;
five (5) Business Days after posting internationally.

15.8 Electronic Communications

The Customer agrees that Careers in Sport Academy may communicate electronically for the purposes of administering these Terms.

Electronic communications may include:

emails;
invoices;
payment confirmations;
subscription reminders;
legal notices;
policy updates;
customer support communications;
account notifications.

Electronic communications shall satisfy any legal requirement that communications be made in writing unless applicable law requires otherwise.

Interpretation

In the event of any ambiguity within these Terms, they shall be interpreted fairly and in accordance with their ordinary commercial meaning, taking into account the legitimate interests of both Careers in Sport Academy and the Customer.

Headings are included for convenience only and shall not affect the interpretation of these Terms.

References to legislation shall include any amendments, replacements or re-enactments of that legislation.

Document Authority

This document constitutes the official Terms and Conditions of Careers in Sport Academy.

These Terms apply to all use of the Careers in Sport Academy Website and to all Products and Services supplied by Careers in Sport Academy unless expressly varied by a separate written agreement signed by an authorised representative of Careers in Sport Academy.

Reservation of Rights

Except where expressly stated otherwise within these Terms, Careers in Sport Academy reserves all legal rights, remedies and protections available under applicable law.

No omission, delay or failure to exercise any right shall prevent Careers in Sport Academy from exercising that right at a later date.

All Intellectual Property Rights, contractual rights and statutory rights not expressly granted to the Customer remain reserved by Careers in Sport Academy.

SECTION 16 – CONTACT INFORMATION, CUSTOMER SUPPORT AND DOCUMENT CONTROL

16.1 Contacting Careers in Sport Academy

Customers may contact Careers in Sport Academy regarding any aspect of these Terms, Products, Services or the Website using the contact details published on the Careers in Sport Academy Website.

Careers in Sport Academy aims to respond to enquiries within a reasonable period during normal business operations.

16.2 Customer Support

Support is available for matters including, but not limited to:

Account enquiries;
School Subscriptions;
One-Off Purchases;
Workshop bookings;
payment enquiries;
technical support;
download issues;
access to Digital Resources;
licensing enquiries;
copyright enquiries;
general customer service.

Support does not include bespoke educational consultancy, curriculum planning or resource adaptation unless expressly agreed as part of a separate commercial arrangement.

16.3 Copyright and Licensing Enquiries

Any enquiries relating to:

copyright;
licensing;
intellectual property;
permission requests;
reproduction rights;
commercial licensing;
partnership opportunities;

should be submitted using the contact details provided on the Website.

Requests for permission to reproduce, publish, distribute or commercially use Careers in Sport Academy Products will be considered on a case-by-case basis.

Permission shall only be valid where granted expressly in writing by Careers in Sport Academy.

16.4 Reporting Copyright Infringement

If any person believes that Careers in Sport Academy Intellectual Property has been copied, shared or otherwise used without permission, they are encouraged to notify Careers in Sport Academy.

Where reasonably possible, reports should include:

the name of the reporting person;
details of the suspected infringement;
the location of the material;
supporting evidence where available;
details of any previous correspondence.

Careers in Sport Academy will investigate reports of suspected infringement where appropriate and may take any lawful action considered necessary to protect its Intellectual Property Rights.

16.5 Reporting Website Issues

Customers are encouraged to report any:

technical faults;
broken links;
software errors;
accessibility issues;
security concerns;
suspected bugs;
incorrect resource links;
download failures.

Careers in Sport Academy will use reasonable endeavours to investigate reported issues and implement appropriate corrective action where necessary.

16.6 Business Enquiries

Organisations wishing to discuss:

commercial partnerships;
sponsorship;
workshop delivery;
consultancy;
licensing opportunities;
bespoke resource development;
corporate collaborations;

may contact Careers in Sport Academy using the business contact details published on the Website.

Submission of an enquiry does not create any contractual relationship.

16.7 Official Company Information

For the purposes of these Terms, the official details of Careers in Sport Academy are as follows:

Trading Name: Careers in Sport Academy

Legal Entity: Careers In Ltd

Company Registration Number: 5699080

Registered in: England and Wales

Registered Office:

8 Oaklands Close
Ascot
Berkshire
SL5 7NG
United Kingdom

Website:

https://careers-in-sport-academy.co.uk

General contact details, support email addresses and other contact information may be updated from time to time and the latest contact information will always be published on the Website.

16.8 Official Communications

Careers in Sport Academy may communicate with Customers by:

email;
Website announcements;
Customer Account notifications;
invoices;
subscription notifications;
postal correspondence where appropriate.

Customers are responsible for ensuring that their registered contact details remain accurate and up to date.

Careers in Sport Academy shall not be responsible for communications that cannot be delivered because the Customer has failed to maintain accurate contact information.

16.9 Document Version

These Terms constitute the current version of the Careers in Sport Academy Terms and Conditions.

The current version number, effective date and date of last review shall be displayed at the beginning or end of this document.

Only the latest published version shall apply to future Orders and Contracts unless otherwise agreed in writing.

16.10 Review of these Terms

Careers in Sport Academy reviews these Terms periodically to ensure they remain accurate, legally compliant and reflective of our Products and Services.

Reviews may take place:

following legislative changes;
following significant business developments;
following changes to Products or Services;
following regulatory guidance;
or as part of routine business governance.

16.11 Entire Legal Framework

These Terms should be read alongside the following Careers in Sport Academy policies, which collectively govern the use of our Website, Products and Services:

Privacy Policy;
Cookie Policy;
Refund and Cancellation Policy;
Copyright and Licensing Policy;
Acceptable Use Policy;
Workshop Booking Policy;
Website Disclaimer;
Accessibility Statement (where applicable); and
any Product-specific terms published on the Website.

Where there is any conflict between these Terms and any mandatory requirements of applicable law, the applicable law shall prevail.

16.12 Final Acknowledgement

By creating an Account, placing an Order, purchasing a Product, subscribing to a School Subscription, booking a Workshop or otherwise using the Website, the Customer confirms that they:

have read these Terms in full;
understand these Terms;
agree to be legally bound by these Terms;
agree to comply with all licensing restrictions;
acknowledge the Intellectual Property Rights of Careers in Sport Academy; and
accept responsibility for ensuring that all Authorised Users acting on behalf of the Customer comply with these Terms.

END OF TERMS AND CONDITIONS